1. Attention: We ensure that every inquiry we receive is dealt with within 15 minutes of receiving it.
2. Evaluation: Our Sales Executives are professionally trained to ensure that all questions are answered and that all concerns are dealt with regarding a customer’s inquiry on a particular vehicle or service plan.
3. Procedure: We guide our customers step by step through the application process by ensuring that we are there to assist them with all their general and financial requirements once they have made a decision on the vehicle of their choice.
4. Contingency Plan: Should anything happen to delay or halt the procedure, we will make sure that we provide the customer with a number of alternative options to ensure that the customer is able to walk away with their dream car.
5. Celebratory: Once all the paperwork has been wrapped up, well yes! You guessed it, it’s time to put on a party hat and celebrate a brand new purchase!CMH Nissan Sandton lives by one simple rule: As an employee do your best and that will shine through to the customer! During this winter season, we are definitely turning things up a notch by ensuring that we give our customers a very warm and almost Summer like experience.